With Prompt Trade In, it’s easy to trade in your eligible device for credit. You can also get trade-in credit with a carrier deal, right here at Prompt.

Here’s how it works:

  • See what your smartphone is worth.
  • Choose your payment method.
  • Get ready to trade in your device.
  • Ship your trade-in device within 14 days of receiving your trade-in kit.

If your device doesn’t qualify for trade-in credit, we’ll recycle it for free. Once you complete your purchase, you’ll get an email with a prepaid shipping label and instructions on how to pack up your device and send it to your nearest drop-off location.